Customer Service
1.800.245.6382
Our dedicated and knowledgeable customer service team, located right here in Lynchburg, will gladly assist in answering questions regarding pricing, product availability, lead time, materials, finishes, custom capabilities and shipping. We are available Monday through Thursday, 8:00 am – 5:00 pm and Friday, 8:00 am - 4:30 pm Eastern Time, or you can reach us via email at cs@olddominionwood.net
Delivery & Installation
Because we want our furniture to arrive to you in the same condition it leaves our plant, we package and ship our furniture with the same care with which we build it. Our team of installers will unwrap, assemble and position your furniture to your specifications while insuring a successful end result without the worry of shipping damages. Please be sure to let us know if you wish for us to include these services in your quote.
Design Services
Our on staff interior designers are happy to assist with space planning, furniture layouts and material & finish selection. We can computer generate shop drawings and floor plans in AutoCAD to meet any level of detail and can assist in the finish and material selection process with graded materials or your own fabric or vinyl. We are happy to ship stain and fabric samples just call, email or fax us your requests.
Custom Capabilities
Because most of our pieces are made right here in Lynchburg, we can customize almost anything to accommodate your needs. A table top size or shape, a table base height, a seat height, a booth detail, incorporating a logo or graphic – you just tell us what you need and we will see if we can do it. While we offer 6 standard wood finishes, we are happy to create custom finishes. If there is a wood finish you would like for us match, just provide us with a sample and we’ll match it.
GSA Advantage! Member
Old Dominion Wood Products is a proud member of GSA Advantage! and will gladly provide a contract number and pricing for government projects. We offer delivery and installation on large government furniture packages ensuring quality installation without the worry of shipping damages. Please contact Sherri Stilwell in customer service at extension 10 or sherri@olddominionwood.net for contract information and pricing.